This Module is designed to maintain healthy relationships with Customers. This includes proper and timely follow up with customers and effectively providing them information and fulfilling their requirements.
Customer Care helps you to:
Follow up for applicants
Applicant will be informed via E-mails, SMS & Reminder letters at same point of time
Track and manage customer purchases
Contact at major touch points through phone, email, chat and social media etc.
Manage customer history and segment information
Identify the most appropriate sales offer and manage the sales process
Survey customers (usually by email) after the contact
We at Eazy Business Solutions value our client relationships. Our solutions are designed to address the need of various industry verticals - scaling from low and mid-sized companies to large production and manufacturing establishments.